- Joined
- Oct 26, 2015
- Messages
- 146
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I'm really frustrated with my MacBook Air. 13" screen. Running Ventura 13.0.1. Bought in June 2020.
For at least a year now, I've had a problem with kernel panics. I've talked with Apple Support about this repeatedly. The harddrive has been wiped and OS reinstalled at least 3 times. The third time, I restored only my data from TimeMachine and then manually re-installed each app. This approach works for 2 or 3 months, and then the panics start again. That's the point I'm at now, after the last reinstall solved the problem for exactly 3 months.
I talked to Apple again yesterday. They had me run a diagnostic to make sure it's not a hardware problem, and they said if these reinstalls temporarily solve the problem, that also shows that it's a software problem, not hardware. But beyond that they're clueless. The latest suggestion is to take it to an Apple Store and have them "inspect" it, but when I asked what the store could do that they didn't do the other two times I took it in, they couldn't answer.
Has anyone else had this problem with repeated kernel panics? What did you do? (If I could afford it, I'd just buy a new machine and refurbish and sell this one...)
Could this problem be at all related to a mysterious 275GB chunk of system data on my hard drive? Apple says no, it's just from constant saving by apps, but that makes no sense to me... If that's true, everyone's hard drive should be full of system data.
For at least a year now, I've had a problem with kernel panics. I've talked with Apple Support about this repeatedly. The harddrive has been wiped and OS reinstalled at least 3 times. The third time, I restored only my data from TimeMachine and then manually re-installed each app. This approach works for 2 or 3 months, and then the panics start again. That's the point I'm at now, after the last reinstall solved the problem for exactly 3 months.
I talked to Apple again yesterday. They had me run a diagnostic to make sure it's not a hardware problem, and they said if these reinstalls temporarily solve the problem, that also shows that it's a software problem, not hardware. But beyond that they're clueless. The latest suggestion is to take it to an Apple Store and have them "inspect" it, but when I asked what the store could do that they didn't do the other two times I took it in, they couldn't answer.
Has anyone else had this problem with repeated kernel panics? What did you do? (If I could afford it, I'd just buy a new machine and refurbish and sell this one...)
Could this problem be at all related to a mysterious 275GB chunk of system data on my hard drive? Apple says no, it's just from constant saving by apps, but that makes no sense to me... If that's true, everyone's hard drive should be full of system data.