Junior Macintosh Systems Administrator
Systems
Pixar Animation Studios
Pixar Animation Studios combines creative and technical artistry to create original stories in the medium of computer animation. Pixar has created six of the most successful and beloved animated films of all time: Toy Story, A Bug's Life, Toy Story 2, Monsters, Inc., Finding Nemo and The Incredibles. Pixar has won 18 Academy Awards® and its six films have grossed more than $3.2 billion at the worldwide box office to date. The Northern California studio will release its next film, Cars, on June 9, 2006.
Summary of Job:
• Support Macintosh workstations
• Promote the utility, reliability, stability, and security of the Macintosh platform at Pixar
• Provide a high level of customer service to the Macintosh population at Pixar
Responsibilities:
• Resolve support requests:
• Install, upgrade, and maintain software, hardware, and peripherals
• Troubleshoot hardware and software problems
• Troubleshoot network and remote access connectivity problems
• Perform general system maintenance and support
• Produce documentation
• Train end-users as needed
• Assist other IS staff as needed
Required Qualifications:
• One to two years of related experience
• Ability to troubleshoot Mac software problems, including problems with the operating systems (Mac OS X Panther and Tiger), applications, drivers, etc
• Ability to troubleshoot Mac hardware problems, including problems with workstations, servers, drives, cards, printers, scanners, and other peripherals
Ability to troubleshoot Mac connectivity issues (TCP/IP, VPN, remote access, etc.)
• Proficiency with Mac utilities
• Experience with the following: IMAP and POP clients, Web browsers, and Microsoft Office
• Organization and attention to detail
• Experience supporting end users
• Ability to follow through on support requests in a timely manner, escalating to other members of the team when appropriate
• Ability to prioritize and address multiple tasks in a dynamic work environment
• Ability to work independently and with other members of a team
• Ability to lift and carry computers and monitors
• Ability to communicate technical issues in non-technical terms
• Proven oral and written communication skills
Helpful Qualifications:
• Experience with the following: Photoshop, Illustrator, After Effects, Final Cut Pro, Meeting Maker, Now Contact, Final Draft, FileMaker, Microsoft Project, Citrix client, Palm Pilot, and Mac OS X Server
• Familiarity with remote query tools (such as Apple Remote Desktop, KeyServer, Asset Trustee, netOctopus), remote control (such as Timbuktu Pro, VNC), and software distribution tools (such as ARD, FileWave)
• A degree is very helpful, but not required; a computer science degree is even more helpful
• Ability to automate system administration functions using Unix shell scripts, Perl, Python, and/or AppleScript
• Familiarity with FreeBSD, Linux and/or OpenSTEP
• Familiarity with Windows
• Familiarity with ssh, log file analysis, cfengine, rpm
• Familiarity with enterprise backup solutions (such as NetBackup, Retrospect)
• Familiarity with encryption and security tools (such as FileVault, PGP)
• Experience navigating and controlling real-time 3D environments such as Quake and Unreal
To apply, please go to www.pixar.com.
Pixar is an Equal Opportunity Employer
Systems
Pixar Animation Studios
Pixar Animation Studios combines creative and technical artistry to create original stories in the medium of computer animation. Pixar has created six of the most successful and beloved animated films of all time: Toy Story, A Bug's Life, Toy Story 2, Monsters, Inc., Finding Nemo and The Incredibles. Pixar has won 18 Academy Awards® and its six films have grossed more than $3.2 billion at the worldwide box office to date. The Northern California studio will release its next film, Cars, on June 9, 2006.
Summary of Job:
• Support Macintosh workstations
• Promote the utility, reliability, stability, and security of the Macintosh platform at Pixar
• Provide a high level of customer service to the Macintosh population at Pixar
Responsibilities:
• Resolve support requests:
• Install, upgrade, and maintain software, hardware, and peripherals
• Troubleshoot hardware and software problems
• Troubleshoot network and remote access connectivity problems
• Perform general system maintenance and support
• Produce documentation
• Train end-users as needed
• Assist other IS staff as needed
Required Qualifications:
• One to two years of related experience
• Ability to troubleshoot Mac software problems, including problems with the operating systems (Mac OS X Panther and Tiger), applications, drivers, etc
• Ability to troubleshoot Mac hardware problems, including problems with workstations, servers, drives, cards, printers, scanners, and other peripherals
Ability to troubleshoot Mac connectivity issues (TCP/IP, VPN, remote access, etc.)
• Proficiency with Mac utilities
• Experience with the following: IMAP and POP clients, Web browsers, and Microsoft Office
• Organization and attention to detail
• Experience supporting end users
• Ability to follow through on support requests in a timely manner, escalating to other members of the team when appropriate
• Ability to prioritize and address multiple tasks in a dynamic work environment
• Ability to work independently and with other members of a team
• Ability to lift and carry computers and monitors
• Ability to communicate technical issues in non-technical terms
• Proven oral and written communication skills
Helpful Qualifications:
• Experience with the following: Photoshop, Illustrator, After Effects, Final Cut Pro, Meeting Maker, Now Contact, Final Draft, FileMaker, Microsoft Project, Citrix client, Palm Pilot, and Mac OS X Server
• Familiarity with remote query tools (such as Apple Remote Desktop, KeyServer, Asset Trustee, netOctopus), remote control (such as Timbuktu Pro, VNC), and software distribution tools (such as ARD, FileWave)
• A degree is very helpful, but not required; a computer science degree is even more helpful
• Ability to automate system administration functions using Unix shell scripts, Perl, Python, and/or AppleScript
• Familiarity with FreeBSD, Linux and/or OpenSTEP
• Familiarity with Windows
• Familiarity with ssh, log file analysis, cfengine, rpm
• Familiarity with enterprise backup solutions (such as NetBackup, Retrospect)
• Familiarity with encryption and security tools (such as FileVault, PGP)
• Experience navigating and controlling real-time 3D environments such as Quake and Unreal
To apply, please go to www.pixar.com.
Pixar is an Equal Opportunity Employer