iTunes unexpectedly quit

[cberg89]

My iTunes recently began quiting unexpectedly. It only happens when I do certain things, such as playing a certain podcast, viewing album artwork, or trying to put music on an iPod. Please help.

Macbook
Mac OSX 10.4.10
2.16 GHz
1 GB

 

[Egidio]

According to Apple, occasionally the user permissions associated with files or applications become damaged, which can prevent a file or application from working as it should. See this article. So, you might want to try to run Disk Utility (Applications > Utilities > Disk Utility). Open the application, select the mounted volume for your hard drive and click "repair disk permissions."

 

[cberg89]

I followed the repair disk permissions directions, but as soon as I opened iTunes and clicked show album artwork it quit again. Thank you for your help.

 

[Egidio]

You're welcome. Are all your iTunes files inside the appropriate folder? For example, when you click on the Music icon on a Finder window, do you see iTunes and inside it iTunes Library as well as a couple of folders (Album Artwork and iTunes Music)?

 

[cberg89]

Yes, inside my music folder are: Album Artwork, iTunes Library, iTunes Music, Previous iTunes Libraries, two temp files, and the file iTunes Music Library.xml.