Itunes And Other Applications Will Not Open

[aron4000]

I have 10.4.11. Itunes, Full Tilt Poker, and several other applications will not run. When i try to open them, the error message below shows. Below i have provided the first few lines of the error message. If you would like the whole thing let me know.

What should i do?




Date/Time: 2008-10-06 18:23:40.322 -0700
OS Version: 10.4.11 (Build 8S165)
Report Version: 4

Command: iTunes
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Parent: WindowServer [54]

Version: 8.0.1 (8.0.1)
Build Version: 15
Project Name: iTunes
Source Version: 8011101

PID: 3840
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x0000000c

Thread 0 Crashed:
0 com.apple.QuickTime 0x949a59f0 HIMovieContentViewCheckCompatabilityIssue + 160
1 ...ple.CoreServices.CarbonCore 0x90bdd000 CallComponentFunctionCommon + 1044
2 ...ple.CoreServices.CarbonCore 0x90bdcb88 CallComponent + 260
3 com.apple.QuickTime 0x9492bc38 ImageCodecBandDecompress + 40
4 com.apple.QuickTime 0x949194c0 DoBandedDecompress + 14960
5 com.apple.QuickTime 0x94ae5e10 ICMAction_aligned + 1200
6 com.apple.QuickTime 0x9491581c ICMDeviceLoop + 3564
7 com.apple.QuickTime 0x949a1998 PrivateDecompressImage + 1272

 

[Spawn_Dooley]

Hi aron4000 & welcome to the forums

Your mac is having a Kernel Panic which means there's a problem in the very core of the OS. Have you rebooted since this?

I see under Parent:, it says WindowServer .... ??

Launch Activity Monitor (Applications ~> Utilities ~> Activity Monitor), select "All Processes, Hierarchically" in the top pull-down menu, and look in the Process ID column (should be the first column) for the process with the number 3840 and tell me which process it is.

Another thing to try for now is to log into another user account or create on using System Preferences, and try to run these apps.

 

[aron4000]

there is definitely no process 3840. i tried creating a new account, and logging into. the applications still don't work. any ideas? i've attached the entire error message.

thank you for you help.

 

[Spawn_Dooley]

Rebooting has no effect?

We probably should check your RAM. Have you installed any extra RAM lately? Here's a link to an app that'll test the RAM in your Mac:

Rember

Have you tried deleting iTunes to see if it will change anything?