Instagram App Not Working on iPhone 12 Pro Max

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Mar 31, 2017
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Hola,

The Instagram app on my iPhone 12 Pro Max has been stuck on a loading screen for weeks. I've tried all the usual troubleshooting steps, reported the issue multiple times, visited the Apple Store, contacted Apple support, and even reset my phone. Still no luck. Any ideas on what else I can try? Instagram support hasn't been helpful.

Thanks,
 
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Press and hold down the icon for Instagram until you get an option to delete the app. Delete it, and then go to the App Store and download it again.
 
Joined
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Hi,

Have you tried opening your Instagram account via there Loog in page in Safari, login once logged in delete the phone app and turn the phone off for a few minutes. Once rebooted redownload Instagram app and see what happens.
 

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