Recent content by helenand daniel

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    Still using High Sierra on my 2014 MacBook Air. No updates available.

    Since my 2014 MacBook Air seems to work reasonably well I have not updated the OS from High Sierra and now I see that OS updates are unavailable on such an old computer. There are some things I'd like to do that are ridiculously slow. One is to delete e mails from my Inbox. I can't seem to...
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    Cursor not visible

    Thanks very much.
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    Cursor not visible

    MacBook Air 2014 High Sierra built-in trackpad I seemed to have solved this problem by using First Aid twice and turning my laptop off twice. We shall see. it has been working fine for 5 days so far.
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    Cursor not visible

    cursor often has been disappearing, unless I close my laptop and open it again
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    check the health of the battery in my MacBook Air 2014

    I have in the past had the health of my battery checked, since it loses charge more quickly as it ages. However, the battery was good last year at this time so I did not replace it. Now I cannot remember how I checked it. Apple support says this on the website: "To view your battery's...
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    Maintenance on my laptop

    Thanks, Cory. Good call on the hard drive. I sometimes forget to back up regularly because I move my laptop around so much but I am going to back it up right now!!
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    Maintenance on my laptop

    Thank you. I normally run it until it says "done", but in the case of it slowing way down and seemingly stopping (maybe it hasn't stopped?) when the screen goes black, then as I said in my initial post, I turn the computer off and wait and then try again. I don't use Disk Utility to fix a...
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    Maintenance on my laptop

    For many years I have used First Aid on the Disk utility app.(on several different laptops over many years) The last two times I used it, when it got to about 3 or 4 of the 108 snapshots the screen went black and I could not continue to observe what it was finding/cleaning up. I then shut...
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    Software update notifications

    Thanks very much!!
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    Software update notifications

    Every day I am notified that I need to update various stuff, i.e. Garage Band , Safari, remote desktop etc. However I have updated everything (except Remote Desktop which I never use) and I still get notified . It is very annoying . When I go to the Apple Store updates it will show below that...
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    i tunes has started acting up

    Re-booting did the trick and I also did a cleanup of the hard drive. Thanks!!
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    i tunes has started acting up

    I heard that I could backup my library then re-enter it but I have no idea how to do that. I also would re-download the new version of ITunes if I knew how. It's so weird that this has happened today and never before. Can't play a single thing in my library.
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    i tunes has started acting up

    I have OS 10.12.1 I also have the latest version of Itunes 12.5.3.17 Everything has been working fine until today. I double-clicked on the icon for the song or talk I want to hear and I can see it in the little screen above. The title scrolls across for a bit and then stops. No movement...
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    i tunes has started acting up

    all of a sudden I cannot play anything in my library. I can click on the album and nothing happens. it just won't play. It is not a speaker issue . I listen to talks frequently and I just listened to one 2 days ago and now I cannot listen to anything. I have gone through my library randomly...
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