HI, I am new here so sorry if the answer is in this forum somewhere, I did search but I couldnt see anything that would specifically work for me as I do not have any mac keeper type software installed on my system and I am still getting the spinning wheel all the time.
It is random and sometimes spins for a minute or so then everything is fine for a while but it always stalls and spins again, it is driving me crazy.
I used Etrecheck to generate this file, I hope it helps to solve my issue. For a dummy like me, it would appear as though I am getting disc errors. Is there a way to fix that??
Thanks for any help in advance.
EtreCheck version: 3.0.2 (306)
Report generated 2016-08-28 08:19:32
Download EtreCheck from https://etrecheck.com
Runtime 4:51
Performance: Good
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Beachballing
Description:
randomly freezes for a minute or so at a time
Hardware Information: ⓘ
iMac (21.5-inch, Late 2012)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac13,1
1 2.7 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ⓘ
NVIDIA GeForce GT 640M - VRAM: 512 MB
iMac 1920 x 1080
System Software: ⓘ
OS X El Capitan 10.11.6 (15G31) - Time since boot: about one day
Disk Information: ⓘ
APPLE HDD ST1000LM024 disk0 : (1 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (606.86 GB free) - 18 errors
Drive failure!
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ⓘ
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Western Digital Ext HDD 1021 1 TB
EFI (disk1s1) <not mounted> : 210 MB
Gelston Photo's Drive (disk1s2) /Volumes/Gelston Photo's Drive : 999.86 GB (501.58 GB free)
EPSON USB2.0 MFP(Hi-Speed)
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Configuration files: ⓘ
/etc/hosts - Count: 49
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/Library/Extensions
[not loaded] com.olympus.CamBlockCommandsDeviceUP (3.2.0 - SDK 10.11 - 2016-08-02) [Support]
/System/Library/Extensions
[not loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6 - 2016-08-02) [Support]
[loaded] com.logmein.hamachi (20111101 - 2016-08-02) [Support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.6 (26925) - SDK 10.4 - 2016-08-02) [Support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 (26925) - SDK 10.4 - 2015-01-15) [Support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 (26925) - SDK 10.5 - 2015-01-15) [Support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 (26925) - SDK 10.4 - 2015-01-15) [Support]
System Launch Agents: ⓘ
[not loaded] 7 Apple tasks
[loaded] 154 Apple tasks
[running] 77 Apple tasks
System Launch Daemons: ⓘ
[running] com.seagate.TBDecorator.plist (2013-10-12) [Support]
[not loaded] 44 Apple tasks
[loaded] 155 Apple tasks
[running] 91 Apple tasks
Launch Agents: ⓘ
[failed] SBA_ListenerAgent.plist (2012-12-23) [Support]
[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-04-08) [Support]
[loaded] com.adobe.CS5ServiceManager.plist (2012-12-12) [Support]
[running] com.brother.LOGINserver.plist (2014-11-21) [Support]
[running] com.epson.Epusp.plist (2008-11-18) [Support]
[failed] com.epson.esua.launcher.plist (2014-10-07) [Support]
[loaded] com.google.keystone.agent.plist (2016-07-12) [Support]
[failed] com.logmein.hamachimb.plist (2015-09-04) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2013-01-17) [Support]
[loaded] org.macosforge.xquartz.startx.plist (2016-05-05) [Support]
Launch Daemons: ⓘ
[not loaded] com.adobe.SwitchBoard.plist (2012-12-12) [Support]
[running] com.adobe.agsservice.plist (2016-08-13) [Support]
[loaded] com.adobe.fpsaud.plist (2016-06-29) [Support]
[running] com.autodesk.backburner_manager.plist (2013-02-05) [Support]
[running] com.autodesk.backburner_server.plist (2013-02-05) [Support]
[loaded] com.autodesk.backburner_start.plist (2013-02-05) [Support]
[loaded] com.ea.origin.ESHelper.plist (2015-11-02) [Support]
[loaded] com.google.keystone.daemon.plist (2016-07-12) [Support]
[running] com.logmein.hamachi.plist (2015-09-04) [Support]
[loaded] com.olympus.AuthHelper2.helper.plist (2016-04-06) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2013-01-17) [Support]
[loaded] com.skype.skypeinstaller.plist (2014-04-10) [Support]
[loaded] com.wuala.WualaFS.KextLoaderHelper.plist (2015-01-11) [Support]
[loaded] org.macosforge.xquartz.privileged_startx.plist (2016-05-05) [Support]
User Launch Agents: ⓘ
[loaded] com.divx.agent.postinstall.plist (2012-12-14) [Support]
[loaded] com.facebook.videochat.[redacted].plist (2014-08-09)
User Login Items: ⓘ
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ⓘ
o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-17) [Support]
Unity Web Player: UnityPlayer version 4.3.7f1 - SDK 10.6 (2014-05-15) [Support]
Default Browser: 601 - SDK 10.11 (2016-07-19)
Google Earth Web Plug-in: 7.1 (2016-08-20) [Support]
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-04-08) [Support]
FlashPlayer-10.6: 22.0.0.209 - SDK 10.9 (2016-07-20) [Support]
Silverlight: 5.1.20125.0 - SDK 10.6 (2015-03-28) [Support]
QuickTime Plugin: 7.7.3 (2016-07-19)
Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-20) [Support]
googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-12) [Support]
GarminGpsControl: 4.2.0.0 - SDK 10.8 (2014-04-01) [Support]
JavaAppletPlugin: Java 8 Update 101 build 13 (2016-07-25) Check version
User internet Plug-ins: ⓘ
BlueStacks Install Detector: Unknown
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-26) [Support]
Picasa: 1.0 - SDK 10.6 (2014-03-05) [Support]
Google Earth Web Plug-in: 7.1 (2013-10-08) [Support]
NPRoblox: 1, 2, 8, 25 - SDK 10.11 (2015-12-10) [Support]
Safari Extensions: ⓘ
Pin It Button - Pinterest, Inc. - http://www.pinterest.com/ (2016-04-13)
3rd Party Preference Panes: ⓘ
Flash Player (2016-06-29) [Support]
Growl (2012-12-12) [Support]
Java (2016-07-25) [Support]
Perian (2011-07-24) [Support]
Seagate Dashboard for Mac OSX (2015-01-15) [Support]
Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 392.49 GB
Gelston Photo's Drive: Disk size: 999.86 GB Disk used: 498.28 GB
Destinations:
Gelston-Backup TM Backup [Network]
Total size: 1.99 TB
Total number of backups: 39
Oldest backup: 6/05/2016, 3:00 PM
Last backup: 28/08/2016, 7:58 AM
Size of backup disk: Too small
Backup size 1.99 TB < (Disk used 890.77 GB X 3)
Top Processes by CPU: ⓘ
18% Google Chrome Helper(8)
3% Google Chrome
2% kernel_task
1% WindowServer
0% cloudpaird
Top Processes by Memory: ⓘ
1.94 GB Google Chrome Helper(8)
747 MB kernel_task
541 MB iPhoto
229 MB mdworker(19)
213 MB Google Chrome
Virtual Memory Information: ⓘ
35 MB Free RAM
7.96 GB Used RAM (1.49 GB Cached)
66 MB Swap Used
Diagnostics Information: ⓘ
Aug 27, 2016, 10:13:19 AM ~/Library/Logs/DiagnosticReports/codesign_2016-08-27-101319_[redacted].crash
/usr/bin/codesign
Aug 27, 2016, 09:58:03 AM Self test - passed
It is random and sometimes spins for a minute or so then everything is fine for a while but it always stalls and spins again, it is driving me crazy.
I used Etrecheck to generate this file, I hope it helps to solve my issue. For a dummy like me, it would appear as though I am getting disc errors. Is there a way to fix that??
Thanks for any help in advance.
EtreCheck version: 3.0.2 (306)
Report generated 2016-08-28 08:19:32
Download EtreCheck from https://etrecheck.com
Runtime 4:51
Performance: Good
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Beachballing
Description:
randomly freezes for a minute or so at a time
Hardware Information: ⓘ
iMac (21.5-inch, Late 2012)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac13,1
1 2.7 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ⓘ
NVIDIA GeForce GT 640M - VRAM: 512 MB
iMac 1920 x 1080
System Software: ⓘ
OS X El Capitan 10.11.6 (15G31) - Time since boot: about one day
Disk Information: ⓘ
APPLE HDD ST1000LM024 disk0 : (1 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (606.86 GB free) - 18 errors
Drive failure!
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ⓘ
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Western Digital Ext HDD 1021 1 TB
EFI (disk1s1) <not mounted> : 210 MB
Gelston Photo's Drive (disk1s2) /Volumes/Gelston Photo's Drive : 999.86 GB (501.58 GB free)
EPSON USB2.0 MFP(Hi-Speed)
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Configuration files: ⓘ
/etc/hosts - Count: 49
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/Library/Extensions
[not loaded] com.olympus.CamBlockCommandsDeviceUP (3.2.0 - SDK 10.11 - 2016-08-02) [Support]
/System/Library/Extensions
[not loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6 - 2016-08-02) [Support]
[loaded] com.logmein.hamachi (20111101 - 2016-08-02) [Support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.6 (26925) - SDK 10.4 - 2016-08-02) [Support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 (26925) - SDK 10.4 - 2015-01-15) [Support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 (26925) - SDK 10.5 - 2015-01-15) [Support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 (26925) - SDK 10.4 - 2015-01-15) [Support]
System Launch Agents: ⓘ
[not loaded] 7 Apple tasks
[loaded] 154 Apple tasks
[running] 77 Apple tasks
System Launch Daemons: ⓘ
[running] com.seagate.TBDecorator.plist (2013-10-12) [Support]
[not loaded] 44 Apple tasks
[loaded] 155 Apple tasks
[running] 91 Apple tasks
Launch Agents: ⓘ
[failed] SBA_ListenerAgent.plist (2012-12-23) [Support]
[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-04-08) [Support]
[loaded] com.adobe.CS5ServiceManager.plist (2012-12-12) [Support]
[running] com.brother.LOGINserver.plist (2014-11-21) [Support]
[running] com.epson.Epusp.plist (2008-11-18) [Support]
[failed] com.epson.esua.launcher.plist (2014-10-07) [Support]
[loaded] com.google.keystone.agent.plist (2016-07-12) [Support]
[failed] com.logmein.hamachimb.plist (2015-09-04) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2013-01-17) [Support]
[loaded] org.macosforge.xquartz.startx.plist (2016-05-05) [Support]
Launch Daemons: ⓘ
[not loaded] com.adobe.SwitchBoard.plist (2012-12-12) [Support]
[running] com.adobe.agsservice.plist (2016-08-13) [Support]
[loaded] com.adobe.fpsaud.plist (2016-06-29) [Support]
[running] com.autodesk.backburner_manager.plist (2013-02-05) [Support]
[running] com.autodesk.backburner_server.plist (2013-02-05) [Support]
[loaded] com.autodesk.backburner_start.plist (2013-02-05) [Support]
[loaded] com.ea.origin.ESHelper.plist (2015-11-02) [Support]
[loaded] com.google.keystone.daemon.plist (2016-07-12) [Support]
[running] com.logmein.hamachi.plist (2015-09-04) [Support]
[loaded] com.olympus.AuthHelper2.helper.plist (2016-04-06) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2013-01-17) [Support]
[loaded] com.skype.skypeinstaller.plist (2014-04-10) [Support]
[loaded] com.wuala.WualaFS.KextLoaderHelper.plist (2015-01-11) [Support]
[loaded] org.macosforge.xquartz.privileged_startx.plist (2016-05-05) [Support]
User Launch Agents: ⓘ
[loaded] com.divx.agent.postinstall.plist (2012-12-14) [Support]
[loaded] com.facebook.videochat.[redacted].plist (2014-08-09)
User Login Items: ⓘ
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ⓘ
o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-17) [Support]
Unity Web Player: UnityPlayer version 4.3.7f1 - SDK 10.6 (2014-05-15) [Support]
Default Browser: 601 - SDK 10.11 (2016-07-19)
Google Earth Web Plug-in: 7.1 (2016-08-20) [Support]
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-04-08) [Support]
FlashPlayer-10.6: 22.0.0.209 - SDK 10.9 (2016-07-20) [Support]
Silverlight: 5.1.20125.0 - SDK 10.6 (2015-03-28) [Support]
QuickTime Plugin: 7.7.3 (2016-07-19)
Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-20) [Support]
googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-12) [Support]
GarminGpsControl: 4.2.0.0 - SDK 10.8 (2014-04-01) [Support]
JavaAppletPlugin: Java 8 Update 101 build 13 (2016-07-25) Check version
User internet Plug-ins: ⓘ
BlueStacks Install Detector: Unknown
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-26) [Support]
Picasa: 1.0 - SDK 10.6 (2014-03-05) [Support]
Google Earth Web Plug-in: 7.1 (2013-10-08) [Support]
NPRoblox: 1, 2, 8, 25 - SDK 10.11 (2015-12-10) [Support]
Safari Extensions: ⓘ
Pin It Button - Pinterest, Inc. - http://www.pinterest.com/ (2016-04-13)
3rd Party Preference Panes: ⓘ
Flash Player (2016-06-29) [Support]
Growl (2012-12-12) [Support]
Java (2016-07-25) [Support]
Perian (2011-07-24) [Support]
Seagate Dashboard for Mac OSX (2015-01-15) [Support]
Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 392.49 GB
Gelston Photo's Drive: Disk size: 999.86 GB Disk used: 498.28 GB
Destinations:
Gelston-Backup TM Backup [Network]
Total size: 1.99 TB
Total number of backups: 39
Oldest backup: 6/05/2016, 3:00 PM
Last backup: 28/08/2016, 7:58 AM
Size of backup disk: Too small
Backup size 1.99 TB < (Disk used 890.77 GB X 3)
Top Processes by CPU: ⓘ
18% Google Chrome Helper(8)
3% Google Chrome
2% kernel_task
1% WindowServer
0% cloudpaird
Top Processes by Memory: ⓘ
1.94 GB Google Chrome Helper(8)
747 MB kernel_task
541 MB iPhoto
229 MB mdworker(19)
213 MB Google Chrome
Virtual Memory Information: ⓘ
35 MB Free RAM
7.96 GB Used RAM (1.49 GB Cached)
66 MB Swap Used
Diagnostics Information: ⓘ
Aug 27, 2016, 10:13:19 AM ~/Library/Logs/DiagnosticReports/codesign_2016-08-27-101319_[redacted].crash
/usr/bin/codesign
Aug 27, 2016, 09:58:03 AM Self test - passed