Dvd burner/reader rejects discs

Hello,
Please help
I have a relativly new i-mac, just past 90 days, and the DVd burner has started to reject discs. It is an: OPTIARC DVD RW AD-5630A. It takes in the disc but then immediately rejects the disc.
Can any one help?

1horn100

Hi and welcome to Mac-help,
This may sound an absolutely daft question but does your iMac actually have DVD disk burning capabilities? You didn't mention just how old your iMac is

Thanks for the welcome,
yes it burns and I bought it last April, I know I can take it back and get it fixed but I thought there may be an easy fix which don't involve moving this large screen.
1horn100

hi
Have you tried different disks? It could be the media is at fault, my old dad said, "all problems are simple until proved otherwise".

tried all discs, rejects all...

Does it accept prerecord DVDs/CDs?

It just rejects all formats of discs, it's got a Christmas hangover!

I think, therefore it may be time to check out the tech guys. I am at a loss as to what the problem is. You have tried all the usual fixes

Have a look in System Profiler to see what it says under Disc Burning.

Click on the  in the top left of screen and select "About This Mac", next click "More Info" in the window that appears. This will launch System Profiler which can also be located in your Applications ~> Utilities Folder.



Tell us what you see to the right of Disc Burning ....

Morning,
thanks for taking an interest.
It says:
OPTIARC DVD RW AD-5630A:

Firmware Revision: 1AHN
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media: Insert media and refresh to show available burn speeds

1horn100