incompatible external hard drive (?)

Last year I bought a LOGITEC external hard drive (in Japan).
It's 80GB and plugs in with two USB cords.

It works on my old iBook G4 which operates on 10.3.9
It's icon simply appears on the desktop after about 15 seconds.

It also works on my PC and on a Mac G5 operating on 10.4.4

BUT it WON'T work on my new iBook G4 which operates on 10.4

Does anyone out there know why, or what I can do???

Susan:

Have you tried all the port combinations to make sure that you have no 'dead' ports on either the iBook or the hard drive? You should also test all the cables as well just to be sure that all the hardware is functional.

Maybe you shoud download the 4.5 update (free update) from apple.com because it might work on that.
It says it fixes compatibility with some third party devices and mounting windows formatted drives.

You can download if from http://www.apple.com/support/downloa...pdate1045.html

Hi Susan,

If you have tried all the excellent suggestions above...and still no joy !

Then I would back up everything on the external drive, then using Disk Utility on the Mac, Reformat it using the "MSDOS" option...this will make it FAT32 which should mount on all your Macs and PC's...

regards

Ric

Thank you for all your help and responses.
Updating to 10.4.5 seems to have done the trick!

well done!

Hi there,

glad you've got it working !

regards

Ric